No matter who your target audience is, they will be on a social network, somewhere. While there are ways you can find them through paid services (more on that later), creating content surrounding your industry or your products and services will draw followers in. Even if your market is niche, you will find a following with consistency and unique, quality content. Customer service and engagement can all be done from social media, and this does nothing but help cultivate your community. Grow and groom it, and they’ll give you some love in return.